IviBet Casino Terms and Conditions

Welcome to IviBet Casino. These Terms and Conditions govern your use of our services, including our sportsbook, casino, and bingo products available at ivybet.com and ivycasino.com. By accessing or using our platform, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before placing any bets or using any of our features. If you do not agree with any part of these terms, you must not use our services.

1. About Us

At IviBet Casino, we operate under the ownership of Betable Limited, a company registered in England (Company No. 07080629), with our registered office at Suite 3.05 Colony Jactin House, Hood Street, Manchester, M4 6WX. We hold a licence issued by the UK Gambling Commission (UKGC Licence No. 23328). Our casino gaming software is provided by Grace Media (Gibraltar) Limited, operating under UKGC Licence No. 57869. We are fully regulated and committed to operating transparently and responsibly in compliance with all applicable UK gambling laws.

2. Eligibility and Registration

To use our IviBet Casino services, you must meet the following conditions:

You must be at least 18 years of age
You must be a resident of Great Britain — our platform is available to UK players only
You must not be a current employee, contractor, or close associate of Betable Limited
You must register only one account per person — duplicate accounts are strictly prohibited
You must provide accurate, up-to-date personal information during the registration process

We reserve the right to verify your identity at any time. As part of our KYC (Know Your Customer) process, we may request documents such as proof of identity and proof of address. Failure to provide these when requested may result in account suspension or closure. When you complete ivibet login and access your account, you confirm that all information provided remains current and accurate.

3. Account Management

3.1 Your Responsibilities

You are responsible for maintaining the confidentiality of your login credentials. We strongly advise that you do not share your password with anyone. Any activity carried out through your account is your responsibility, whether authorised by you or not. If you suspect unauthorised access to your account, please contact us immediately at support@ivybet.com.

3.2 Account Closure

You may request closure of your IviBet Casino account at any time by contacting our support team via live chat or email. We may also suspend or close your account if we believe you have violated these Terms and Conditions, engaged in fraudulent activity, or if required to do so under applicable law or regulatory guidance.

4. Deposits and Withdrawals

We accept deposits and process withdrawals through a range of secure payment methods. Our minimum deposit is £5, and our minimum withdrawal is £10. The following payment options are currently supported on our platform:

Visa and Mastercard debit cards
PayPal
Trustly
MuchBetter
Google Pay and Apple Pay
Pay By Mobile (Fonix)

Please note that we do not accept credit cards, cryptocurrency, prepaid cards, or third-party payment methods. Our maximum withdrawal per transaction is £10,000. We process more than half of all withdrawals instantly, with an average processing time of under four hours. Card and e-wallet withdrawals are typically completed within approximately one hour. Maximum winnings limits may apply depending on the promotion or game played.

5. Bonuses and Promotions

At IviBet Casino, we offer a variety of bonuses and promotions for both new and existing players. All bonuses are subject to specific terms, and we outline the key conditions below:

5.1 Sportsbook Welcome Offer

New sportsbook customers at IviBet Casino can claim our "Bet £20, Get £20 in Free Bets" offer. To qualify, you must place a minimum £20 bet at odds of 2.00 or greater. The reward consists of one £10 free bet and two £5 combo free bets. All free bets expire within seven days of being credited. This offer is available to new sportsbook customers only, and standard eligibility criteria apply.

5.2 Casino Welcome Offer

Our casino welcome bonus provides a 25% Deposit Match up to £50. A minimum deposit of £20 is required to activate this offer. A 10x wagering requirement applies to the bonus amount on selected slots, and the bonus must be used within 28 days of being credited.

5.3 Ongoing Promotions

We regularly offer additional promotions to our registered players, including:

Weekend Combo Club — earn a £5 free bet when you place a £20+ combo at minimum odds of 3.0
Combo Boost — receive up to 70% extra on winning combinations of three or more selections
Combo Insurance — get your stake back (up to £10) if one leg of a five-or-more leg football combo loses
Drops & Wins by Pragmatic Play — weekly wheel drops and daily tournaments with prizes up to £3,000 from a £25,000,000 prize pool
Monthly Rewards — earn up to 150 free spins with a minimum £20 qualifying deposit
Cashback, reload, and no-deposit bonuses available to eligible players

We reserve the right to amend, withdraw, or replace any promotion at any time. Bonus abuse, multi-accounting, or any attempt to exploit our promotional offers may result in forfeiture of winnings and account suspension.

6. Games and Software

Our IviBet Casino platform features a broad selection of gaming content, including slots, table games, live casino, roulette, blackjack, bingo, and a sportsbook covering 57 sports. We source our games from leading providers including Pragmatic Play, Play'n GO, Big Time Gaming, Blueprint Gaming, Relax Gaming, Wazdan, Eyecon, and many others. Our live casino offering includes blackjack and roulette with real dealers.

All games on our platform use certified random number generation technology and are regularly audited to ensure fairness and integrity. We do not guarantee the availability of any specific game at all times, as maintenance, technical updates, or provider decisions may result in temporary or permanent removal.

7. Responsible Gambling

We are fully committed to promoting responsible gambling across all our products. Our IviBet Casino tools allow you to set deposit limits, loss limits, session time reminders, and self-exclusion periods. If you feel your gambling is becoming a problem, we urge you to use these tools or contact organisations such as GamCare, BeGambleAware, or Gambling Therapy. You can also request self-exclusion through GAMSTOP, the national self-exclusion scheme for UK players. Our platform is strictly for players aged 18 and over.

8. Intellectual Property

All content on our platform, including but not limited to software, text, graphics, logos, and game assets, is owned by or licensed to Betable Limited. You may not reproduce, distribute, or create derivative works from any of our content without prior written permission. Unauthorised use of our intellectual property may result in legal action.

9. Limitation of Liability

We provide our services on an "as is" and "as available" basis. We do not guarantee uninterrupted access to our platform and accept no liability for losses arising from technical failures, server downtime, or errors beyond our reasonable control. Our total liability to you in connection with your use of our services shall not exceed the amount deposited by you in the relevant transaction giving rise to the claim.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you have a complaint, we encourage you to contact us first at support@ivybet.com. Unresolved disputes may be referred to the Independent Betting Adjudication Service (IBAS) or another approved Alternative Dispute Resolution (ADR) provider.

11. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify you of material changes via email or through a notice on our platform. Your continued use of our IviBet Casino services following any such notification constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

12. Contact Us

If you have any questions about these Terms and Conditions or any aspect of your account, our support team is available 24/7 via live chat on our website. You may also reach us by email at support@ivybet.com. We are here to help and aim to respond to all enquiries promptly and professionally.

Content updated: July 23, 2026